MA

Maria

Denmark

Reviews

Review of Quizgecko

Review of Loop Earplugs

Rated 1 out of 5 stars

My product haven’t arrived

The day after I bought some Experience plus 2 earplugs, I get an email saying that my package has been shipped and I was given a link to Dao where I can track the shipment. When I go to the link, there is no status on the shipment, not even that it has been received by Dao as it usually says. I then entered the tracking-number into Dao's app and it says that this tracking-number does not exist. Even though the emails from Loop says that the package will be delivered latest 13may. I then went to Trustpilot and read some of the bad reviews and it is exactly the same situation as I am in now.
I have payed for a product that has not arrived and it seems like a scam
I really hope the product will arrive soon

UPDATE: Loop has answered my review on trustpilot and says that they have sent me a request on mail so they can help me. I have not received an mail from them and I have tried to write to them but only an AI chatbot is responding and says that I will be transfered to talk with a real person, that has not happened. Really bad service and I do not recommend bying from Loop

May 13, 2025
Unprompted review

Reply from Loop Earplugs

Hey Maria,

Thank you so much for reaching out and for sharing your experience with us — we truly appreciate you bringing this to our attention. It means a lot that you chose Loop, and we absolutely understand how important it is to feel confident and informed about your order every step of the way.

It sounds like your shipment update hasn’t shown up as expected, and we’d love to look into this for you right away. To make sure we can support you properly and share accurate information, we’ve just sent you a request so we can continue the follow-up directly through email. That way, we can provide you with more personal and detailed assistance.

We're here to ensure you get your Loops and the great experience that comes with them. Thank you again for your patience — we look forward to helping you further and resolving this for you as quickly as possible!

Review of Teknikdele.dk

Rated 3 out of 5 stars

Utilfreds med produkt men fin kundeservice og refundering

Købte en Privacy panser glas, efter jeg havde taget den på telefonen fandt jeg ud af at det er matte overflade som jeg ikke var så glad for. Synes det var ærgerligt at der ikke stod noget i beskrivelsen om det når man købt den men at man først fandt ud af det bagefter.
Havde lidt svært ved at få kontakt til kundeservice men det lykkedes og endte med at jeg kunne få pengene tilbage🙂

March 13, 2025
Unprompted review

Reply from Teknikdele.dk

Hej Maria.

Beklager at du har haft problemer med din ordre.

Jeg vil gøre mit bedste for at løse dit problem på den bedst mulige måde.

Send venligst en mail til mailto:info@teknikdele.dk og mærk mailen med Peter / Trustpilot og dit ordrenummer, så ser jeg hvad der er sket.

Dette skyldes, at du ikke har indtastet ordrenummeret på denne anmeldelse.

Med venlig hilsen
Peter
Teknikdele.dk

Review of dao