NC1100
Pros - great staff at handover and Scotland was fab.
Cons - for a 23 reg camper van with 48k miles on the clock it was more worn and tired than expected. A series of issues, some minor like interior door handle failing off, some major like large window falling out on opening and one fly screen was broken were irritating rather than disastrous. Main bed was uncomfortable and fly screens are not midge proof. There is no kettle and for us Brits that’s a shock 🤨 but the pan provided did the job.
Reply from roadsurfer
Dear Nigel,
Thank you for your feedback! We're happy you had a great time in Scotland and that our team at handover made a good impression.
We’re sorry the camper didn’t meet expectations in terms of condition. Issues like the window, door handle, and fly screen shouldn’t happen – and we’ll follow up with our fleet team. Thanks also for your note on the bed and the missing kettle – we understand that’s important.
Thanks again for your honesty – we hope to welcome you back soon!
Best regards from your roadsurfer team 🚎
