RS

rob s

United Kingdom

Reviews

Review of Frank's The Flooring Store


Rated 2 out of 5 stars

Budget artificial grass

To put it mildly, i wasn't exactly bowled over by their customer service and was instead felt offended within the first 30 seconds of conversation, in all fairness the person swiftly corrected, and the more we engaged with this person, the nicer they become. My impression is they seem to be more interested in netting big spenders, than the more conservative spender, no where for old ppl to sit that i could see, my mother who recently had a hip op, ended up having to sit on their swatches samples whilst waiting for the paperwork and payment processing, only saving grace is we were practically rushed out the shop, i can only assume they beleive our appearance negatively effects their sales. For anyone else searching for artificial grass Cheaper grass can be bought at homebarg, so check there first if 4x1m is all you need, there is also the option to stitch 2 or more together. And save a fortune, appears to be no difference in quality that i could see. Too late for us, we paid 87 for 2x4 when we could have got same for 50, obv i dont hold this against the shop, its more about the overall experience to me, which they dont appear to value.

September 11, 2025
Unprompted review

Reply from Frank's The Flooring Store

Hi Rob,

Thank you for sharing your feedback with us, we really value hearing from our customers.

To ensure your comments are seen by the right people, please fill out the customer feedback form on our website. This feedback is then passed directly to the Area Manager for review.

Thanks,
Team Frank’s

Review of 1pMobile


Rated 5 out of 5 stars

Was previously a giffgaff fan, bot now I've seen the light, now a die hard 1pmobile fan.

Was previously a die hard giffgaff fan, but since moving from goodybag to credit payments for my PAYG phone, I've found their call costs to be expensive. I am now in two minds whether to transfer my number to 1pmobile or to keep two sims going as my phone takes the two. I don't travel much, but in my local area I am finding coverage with 1pmobile to be comparable with giffgaff, if not better, as occasionally they are 1 bar better, but it swings both ways. Cant grumble at the price, good value for money and I've not had any outages or compromises with service, so going well, so can confirm I am a happy customer.

December 17, 2021