DA
Daisy Acres
United Kingdom
Reviews
Review of Maison Threads
Review of Sportsdirect.com
Still awaiting a refund for an order I…
Still awaiting a refund for an order I placed beginning of December that then became out of stock
December 15, 2023
Reply from Sportsdirect.com
Hi Daisy,
I am very sorry too hear of your upset regarding this and can appreciate your
frustrations, so that we can assist further can you please contact us on our web
portal through our site to raise anymore issues.
Thankyou for contacting us on trustpilot,
Kind Regards,
Owen,
Customer Service Advisor
Review of Proovia Couriers
I need management to contact me as soon…
I need management to contact me as soon as possible as a burn hole has been made in the sofa by delivery people
October 14, 2023
Reply from Proovia Couriers
Hello,
We appreciate your effort in sharing your feedback with us.
We deeply regret any inconvenience you experienced and the damage to your item. Your feedback holds immense value for us, and we are committed to addressing it diligently.
Currently, our claims department is actively investigating the situation you've outlined to establish a clear understanding of the events and to work toward a resolution.
Thank you for your cooperation.
Yours, Proovia Couriers
Review of Cath Kidston
Parcels still not arrived
December 4, 2021
Reply from Cath Kidston
Hi Daisy,
We are so sorry to hear you are experiencing delays with your delivery.
Our friendly Customer Services team is available to help with enquiries via our Help Centre and Live Chat Monday to Friday, 10AM - 6PM UK time.
Please reach out to us with your order number and one of our agents will further look into this for you.
Kind regards,
Team CK