Jacob A

Ordered a few times for the misses as she loves them and this time round I accidentally the wrong postcode but the correct first line of address, I didn't notice this until I checked the tracking at last minute, luckily Baked By Steph was proactive in recognising the address mistake and corrected it to the right one and delivery was made to the correct address, thank you so much saved me alot of stress!

Also another thing to add is it was very worried when I made my first order that how would the cookies stay unbroken but believe me when I say this they never broke and always intact and come in the same position as they appear on the website

Thank you for great customer service a happy misses and unreal cookies

Emailed customer service regarding my order and had same day response ! Great work guys 😁