Valentin

United Kingdom

Reviews

Review of AGVerandas


Rated 5 out of 5 stars

Outstanding Quality and Service

We had an excellent experience with AVG. From the initial consultation to the final installation, their professionalism and attention to detail were truly impressive. Even after three years, we remain extremely satisfied with the quality and durability of our veranda. I would confidently recommend AVG to anyone seeking high-quality workmanship and reliable service.

April 20, 2024
Unprompted review

Review of Thomas Cook


Rated 1 out of 5 stars

After I bought the vacation and it was…

After I bought the vacation and it was paid, they sent me an email asking for more money, another £110... I find this unprofessional... I will never buy through them... I haven't received the money yet return it, I was told somewhere in two weeks...horrible, I don't recommend it

December 3, 2023

Reply from Thomas Cook

Thank you for your feedback. I am sorry an error occurred during your booking process that stopped the flights from being booked successfully with one of our third parties. This was the cause of the price increase in this case. We hope to work on this going forward but sometimes these increases our outside of our control as we are an online travel agent. We also offered you the option to cancel free of charge so you were not as effected by this error and our refund procedure is typically 2 weeks but can be much shorted in urgent cases. We hope this did not impact your trip in anyway and you were still able to travel with us in the future. - Zak, Customer Service Team

Review of EDF


Rated 1 out of 5 stars

Disappoint with your “dedicated team “

I’ve call your dedicated team and after 20 min someone answered, which did not have a clue about his or her job , hardly we could understand each other … and then after I give all my details put me on hold , never get back …
Very disappoint with EDF service , must change this name “ dedicated team “ course they are not

December 29, 2021
Unprompted review

Reply from EDF

Hi Valentin, sorry to learn you are unhappy. So we can look into your concerns for you, please text your details to 07480739363

Review of Specsavers