Kalle Kantola

Fast delivery, product as described. Would buy again.

The service functioned pretty much as I expected but they have made it difficult to get rid of a subscription. The system always gives an "error" when trying to end the subscription - which I tried to do several times on two different days and different browsers. Eventually I blocked payments from my credit card to prevent subscription renewal.

Edit: I'll respond to the company's feedback below. I didn't contact support because 1) I wasn't sure whether the inability to end subscription was an intentional tactic from the company's behalf and 2) it shouldn't be necessary to contact support to end subscription. I tried to remove the credit card myself (to prevent subscription renewal) but FMP's system prevented this as well and notified me that I couldn't do that because I had an active subscription.

I therefore could neither downgrade to free plan nor remove my card from the payment method after about 10 attempts on two different days. The company is now saying that the subscription was actually changed to a free plan but why was credit card removal then also prevented?

Finally, the error message I received when trying to end the subscription numerous times was always: "Subscription couldn't retrieve successfully".

Excellent system for ordering spare parts, good prices and fast delivery. Overall experience with the bike has been flawless.

Fast delivery and product as expected, nothing to complain.

The buying process was a bit cumbersome (due to governmental regulations and associated bureacracy) but overall the process was quite clear and smooth. I would use the service again.

Very fast delivery. Items well packed and in good condition. No complaints, would buy again.

Tuote oli hyvin pakattu ja se toimitettiin nopeasti. Ei valittamista.