MC
MCL
United Kingdom
Reviews
Review of GolfStar Competitions
Review of Martins Group
Poor
Terrible experience in Martins Jaecoo Winchester. Advertised a good deal online and social media. Went in while it was still valid and was told they wouldn’t honour the deal online. Falsely advertising to get customers in. Sales manager was very patronising and unsupportive of his Sales team.
March 28, 2025
Unprompted review
Reply from Martins Group
Hi MCL,
Thank you for sharing your feedback. We're sorry to hear that your recent visit to Martins Jaecoo Winchester didn’t meet your expectations. We aim to communicate all our offers clearly, and we're reviewing this to ensure consistency going forward.
We also take onboard your comments about the interaction in the showroom, as providing a positive experience for all visitors is important to us.
– Team Martins at Winchester
Review of The Insurance Emporium
Reply from The Insurance Emporium
Good morning,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
Review of MoneySuperMarket
Reply from MoneySuperMarket
Thank you for your kind words! We're so glad to hear that you were able to save money with our service. We strive to help our customers save, and we're happy we could make a difference for you.
Review of Heinnie Haynes
Great!
Great, easy process. Kept up to date on delivery times. Prices are reasonable too for the quality received.
December 9, 2024
Reply from Heinnie Haynes
Thank you for your order and review
Review of Vistrygroup
Awful post completion care!
I have been in communication with their customer service team at Vistry Southern and have been speaking to multiple customer service co-ordinators across the span of 1.5 years. We have lots of snags of things that aren’t working or are faulty that were reported within the 2 year window, however there are a number of things you apparently need to report within the first few weeks or months.
I wouldn’t say I wouldn’t buy again, but they wouldn’t be my first choice having now experienced their customer post completion.
They are only interested in you completing the surveys they are marked against, once this is done then they have what they need and are happy to ignore and forget about you.
Proceed with caution would be my advice.
January 7, 2025
Unprompted review
Review of Gain The Edge Official
2 orders - no items received
After having an order never be delivered a month ago. A new order was placed but it has yet to be sent after 3 weeks.
Can’t get in contact with them anywhere and when I get a response it is of no help.
October 16, 2023
Unprompted review
Reply from Gain The Edge Official
Hi Mitchell,
We are very sorry for the inconvenience you endured this time around. To confirm we were in the midst of a new warehouse transition and some orders were faced with delays.
I have reviewed your order and I can see that our team has processed a new order. If you find this to be incorrect please contact us via support@gaintheedgeofficial.com and our team will be more than happy to help locate your order.
Review of Gain The Edge Official
Not even delivered
Ordered a few pairs of socks. Was given tracking to be delivered by Amazon Logistics. Items show as delivered, however they definitely have not been and my video doorbell supports this.
Have emailed their 'customer service' team, however I was told to wait another 3 business days. After which they still hadn't arrived. Emailed again, got the same email template from another team member telling me to wait another 2 business days. And am now receiving no response.
Wish I had read the review before hand around delivery problems.
October 6, 2023
Unprompted review
Reply from Gain The Edge Official
Hi Mitchell,
We are sorry that you have not received your order!
We have taken immediate actions and have processed a new order for you. Please allow up to 3-4 working days for the order to arrive. An email confirmation will be sent once the order has been shipped.
Review of Cazoo UK
Reply from Cazoo UK
Hi Mitchell,
Thank you for taking the time to leave us an amazing review of your Cazoo journey.
We are so glad to hear that you had an easy and great time with Cazoo. We always aim to deliver a great experience and always want to excel for our customers. We wann take pride on our staff in Southampton branch for making your collecting experience more amazing. Thank you so much for leaving us a positive feedback. We look forward to having you again here at Cazoo.
Patricia
Cazoo Customer Support