Do not buy from these frauds
Where do I begin? Long story short these people didn’t deliver the donut tower for my wedding - my literal wedding cake.
Oh well I thought, we missed out on that moment but we had plenty of other food so we can just get a refund and move on with our lives.
Then came the emails, back and forth and back and forth. No hint of a refund, an apology or even the offer of some free donuts so we could at least try what we were supposed to have on our wedding day.
Here I am, now fully 5 weeks later, still no refund, absolutely raging at the incompetence. Where is my £500? Why don’t you refund immediately when you don’t fulfil an order? This is an online card payment, you literally just need to press the refund button in your payment platform, I do it all the time at my job (because I know what I’m doing).
So yeah, don’t buy from these frauds. They’ll just keep your money forever in the hope that you forget about it.