Excellent customer Service
Excellent customer Service - my son had asked for a specific bike that he was paying for part from his birthday and saved money, so when he eventually got to order he was so excited; I then had a call from Leisure Lakes Bikes who advised the bike he had ordered was no longer in stock like it had said on website. Their next advice was that due to it being their fault, they were going to provide the newer version of the bike at no extra cost. Can you imagine, my son was absolutely over the moon at the news and it very easily could have been the complete opposite had they not offered the compensatory newer version of the bike. I would definitely go back to Leisure lakes bikes with the trust they are a company with stance to hold up to doing what they say they are going to do. They even provided photos of the built bike when it was ready to collect. Well done Leisure Lake Bikes, I will definitely be returning for our new bikes in the summer. Thank you