MH

Miss H

United Kingdom

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Review of Hastings Direct


Rated 1 out of 5 stars

Poor customer service

Poor customer service. I previously insured my car with you then left for a year to insure with onother insurer. I came back to insure with you this September. However, I have asked you to provide me with a proof of no claim bonus but it has been almost impossible. I keep getting different responses and none of them has provided me with the proof I am looking for. Very disappointed and I don't think I will be insuring with you again.

September 16, 2021

Reply from Hastings Direct

Hi there,

So sorry to hear this. If you need assistance, please email us at socialmedia@hastingsdirect.com and we will be able to help.

-Mariam