Misleading and unfair subscription
Misleading and unfair subscription charges
I downloaded the Fabulous app after seeing an ad on Instagram but never actually used it beyond day one. There was no active subscription shown on my Apple account, so I assumed I wasn’t being charged. Months later, I discovered they had been taking money directly from my account — around £80 every two months, totalling over £360!
The cancellation process is confusing and not transparent. It feels misleading and exploitative.
Be very careful before downloading this app — the subscription system is not clear at all.
Reply from Fabulous
We understand your concerns regarding subscription charges. Our renewal policies and cancellation instructions are detailed at help.thefabulous.co. You can also submit a refund request there for further assistance. We strive to ensure clarity and appreciate your feedback. The Fabulous Member Care team.
