AL

Al Lewis

Norway

Reviews

Review of Avis


Rated 1 out of 5 stars

Scam artists.

Scam artists.
Do not go near this company.
Booked and pre-paid for a car online via an airline.
Declined all extras at the airport when collecting the car due to having a policy that covers hire car excess.
Upon returning the car they were happy with the condition but tried to get an extra payment for windscreen cover (not taken).
After this they changed it to cover the fuel, the tank was full as i'd just filled it less than 1 kilometre away.
They then said it was for a airport surcharge, again already covered.
Eventually they agreed that there was nothing to pay and asked my to sign the hand held touch screen to print off my return receipt.
Receipt printed off only to say "Amount due €180"
When questioned they said don't worry there's nothing to pay.
Quelle surprise when 3 days later the money is taken from my account.
Do not use this company in Napoli/Italy.
Complete scam artists and they are all in on it.
AVIS corporate should look into what's happening at it's franchises especially at Naples airport.

February 12, 2025
Unprompted review

Review of AutoScout24 GmbH


Rated 2 out of 5 stars

Allows cars to be advertised at a…

Allows cars to be advertised at a certain price, let’s say €16800
However when viewing the car in the small print the real price is €18800
A €2k mark up.
The advertised price is only available with finance which bumps the price up to €21888 so the advertised price is a lie as it’s impossible to pay that amount.

July 20, 2021
Unprompted review

Reply from AutoScout24 GmbH

Dear Al Lewis,

thank you for your feedback and thank you that you are using our platform. We are sorry that your experience was not positive.
Unfortunately, we do not have any influence on the published vehicle price, because we only provide the marketplace. If you are not satisfied with the dealer behaviour, you can rate the dealer after you have had contact with him via email or call.

Best regards,
Your AutoScout24-Team