Scam artists.
Scam artists.
Do not go near this company.
Booked and pre-paid for a car online via an airline.
Declined all extras at the airport when collecting the car due to having a policy that covers hire car excess.
Upon returning the car they were happy with the condition but tried to get an extra payment for windscreen cover (not taken).
After this they changed it to cover the fuel, the tank was full as i'd just filled it less than 1 kilometre away.
They then said it was for a airport surcharge, again already covered.
Eventually they agreed that there was nothing to pay and asked my to sign the hand held touch screen to print off my return receipt.
Receipt printed off only to say "Amount due €180"
When questioned they said don't worry there's nothing to pay.
Quelle surprise when 3 days later the money is taken from my account.
Do not use this company in Napoli/Italy.
Complete scam artists and they are all in on it.
AVIS corporate should look into what's happening at it's franchises especially at Naples airport.