People say Balfes is the best and I concur
I’ve had friends purchase from balfes, it’s close to me in Fulham so thought I’d give it ago. I was super impressed with Luke and Cormac, so thank you for sharing your knowledge, making the purchasing of the bike straight forward and getting everything setup super quickly.
I took the TCR for a test ride and said to myself nah I don’t need di2’s, next minute i said I’ll take the bike. The front disk brakes have been squeaky and I mentioned this to the workshop, they took a look complimentary (which was a nice gesture) but they are still squeaky under braking so will bring back for another check.
One point of feedback if we are being pedantic is someone whose never used electric gears before; I had left the store with the bike then realised I have no idea there is an app, how to check battery… etc Something super minor but maybe just note that in your user setup/handover.
Overall very impressed and look forward to them looking after the bike with years to come.
Cheers chaps.
Reply from Balfe's Bikes
We're happy to hear that you had a great experience and appreciate you sharing your feedback. We're glad that you were impressed with the service and quick setup. We'll ensure to include electric gear information in our handovers. Please bring the bike back so we can take another look at the brakes. We look forward to assisting you in the future. Kind regards, Balfes Bikes
