United Kingdom
Review of Furniture Village
Joanna was very helpful , listened to what I wanted and immediately took me to the one she thought would be right . Joanna also accompanied me to try others to make sure I was happy with the choice and checked with me that it would fit into my home. Very patient, thorough and all under the extra pressure of the awful noise from building works . Well done to her.
Review of The Perfume Shop
Reply from The Perfume Shop
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Review of MoneySuperMarket
Quite a few choices . I prefer a company I’ve heard of . Disappointed that couldn’t talk to ask questions but hopefully chose wisely and have everything covered . Shortlisting could be better keeping them longer I had to keep going back and changing things . But relieved to have made a choice . Annual pain should be easier to assess.
Reply from MoneySuperMarket
We appreciate you sharing your experience. We understand your preference for familiar companies and regret the difficulty reaching someone with questions. We'll explore improvements to shortlisting and the overall assessment process. We're glad you made a choice.
Review of Yours Clothing
I like items but too big sometimes . I dislike long wait for returns acknowledgements and refunds .
Reply from Yours Clothing
We appreciate your feedback and understand your frustration with the return process. We're always working to improve our customer experience and will take your comments into consideration.
Review of Yodel by InPost
Usual courier very nice man . Friendly , helpful and cheerful every time it’s better to have a regular driver that you can trust
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Yodel by InPost
Friendly regular courier always happy and comes at a good time nice to see him deliver
Reply from Yodel by InPost
We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Yours Clothing
Review of DB Domestics
I have always been pleased with the service. My cooker was needing repairs but I decided to get a new one and start again. I wanted the same duel fuel and make but they didn’t have same model as my 4.5 yr old one but I was told it was same size . Disappointed the burners were smaller, but said I could have the display model two days later as they didn’t have one in stock . I thought I’d get a reduction but no? I was told I would have to have a visit to check fittings even though they had fitted and replaced things on my old one but they arranged for next day . He was concerned about an electric plug near the cooker which has always been there ?? Anyway they said it was ok . On the day the two fitters turned up jobs worth wasnt in it! Seems the oven is different glass top is wider so it wouldn’t fit with the cupboard edging luckily I had a decorator in who took it off and replaced it with a minor adjustment after! Then he didn’t want to go to the loft to turn the boiler off, again my decorator came up with solution, then the other man was doing the electrics he let him start then told him that oven the regs had changed so he had to start again adding another 30 minutes it was all really stressful and then it turned out the depth was longer so the cooker now sticks out from the units! I don’t think it’s level either as the oven door swings away which my old one did until my son levelled it ! The oven is deeper and wider but lower down to accommodate a bigger top oven which I never use ! I won’t be buying hotpoint again or over the phone .
Reply from DB Domestics
Hello, we thank you for the continued custom.
Cookers come in a set size and standard dimension's, height and depth generally tend to be the same with the exception of a couple cm's depending on the model, so its odd that it did not fit easily upon installation.
Gas checks are routine upon every gas appliance installation, this is very important as the rules continue to change. This is why we were concerned with your plug socket, sadly its becoming more and more difficult to install gas, so we send our fitters out as a forum of caution before each job.
When dealing with Gas everything does need to be done by the book, we have asked our gas fitter to follow the rules very closely. I am afraid part of the fitting service does not allow for us to start turning boilers on or off, as if anything was to go wrong we would then be responsible.
Please next time you need an appliance feel free to come in and we can look at each appliance much more closely.
Kind regards DB Domestics.
Review of DPD UK
I was in but they didn’t ring the bell or knock I came out and saw a van and a card saying it had been left at my address 44 she apologised and said she left it with a neighbour I couldn’t get a reply so had to try two hours later ! They assume if there is no car you are not in !
Review of Yours Clothing
The items were bigger so I had to return a lot and order smaller sizes . Everything went smoothly and items collected next day but refund took ages tracking kept saying in transit but after a few emails they refunded. I have ordered again and sent back that was a bit quicker.
Reply from Yours Clothing
Hello, thank you for contacting us. I am very sorry to hear this, I will pass your feedback onto the relevant team and I apologise for any inconvenience caused. Kind regards
