Chaotic start
Chaotic start, hoping the process smoothes out. I asked that a voucher be sent to my granddaughter in a week. However, it was sent immediately. I paid fully for the Tinggly fee and find that I can log in to Tinggly, but support.tinggly.com won't recognize my credentials. You'd think the tech support would be 100% before they ask you to rate the service with Trustpilot.
Reply from Tinggly
Thank you so much for your valuable feedback.
We really appreciate hearing about the perspectives our clients have on the process of utilizing our products. Our support team has been in direct contact with you, and we thank you for the time you have taken to expand upon this situation.
Your insight has been very useful in finding how to make our site more accessible, and easier to understand so we can avoid similar situations in the future.
We are very honored that you chose Tinggly to help you celebrate your granddaughter, and we will be looking forward to hearing from you so we can ensure you have the best experience possible.
