United Kingdom
Review of Sackman®
Always use Sackman as their customer services are brilliant and their products are excellent quality
Reply from Sackman®
Thank you so much for your kind words! We're thrilled to hear you’re happy with our customer service and the quality of our products. It truly means a lot to us.
Best Wishes
Customer Support
Review of ATS Euromaster
Always use ATS Leominster for service and repairs to our business fleet vehicles. Ben and the team are amazing and we would highly recommend this ATS branch
Review of Sackman®
Excellent service from Keith who was very knowledgeable and professional. Was unsure what product to order for our business needs but with a quick email Keith identified the correct one straightaway. Products are as described and super fast delivery. Would highly recommend this company
Reply from Sackman®
Thanks so much for the lovely review! We're really glad Keith could help you find exactly what you needed, and also pleased know the product matched your needs.
If you ever need anything else or have more questions, just give us a shout, we’re always happy to help.
Customer support
Sackman
Review of ATS Euromaster
Very helpful staff especially Ben and Daz and always receive an excellent service. Would definately recommend the ATS Leominster branch to everyone
Review of ScottishPower
If I could give zero stars I would. We are a new occupant of a business premise and have been trying for 2 days to get the change of tenancy information updated and find our new contract rates for potential business. However after experiencing your awful option system, speaking with 6 different advisors to update the change of tenancy and being promised numerous callbacks we will be moving suppliers, because if this is the kind of service you offer now what would it be like if we entered a contract with yourselves!! AVOID! AVOID! AVOID!
Reply from ScottishPower
Good afternoon,
We're disappointed to hear that you've experienced issues when trying to set up a Scottish Power account at your new business premise. We're sorry to hear of these issues and regret that it has resulted in you deciding to look for a new supplier. You should be able to create an account using the following link: https://www.scottishpower.co.uk/small-business/gas-electricity-tariffs. Please note, even if you were to change supplier you'd still be liable for any costs owed to Scottish Power during the period you were responsible whilst we were the supplier.
Alternative to the above, you can contact our business team by calling 0345 058 0002 or emailing contactus@scottishpower.com.
Kind regards
Cory
Review of Safety Gloves
Great products, super fast delivery and excellent customer service. Highly recommend
Review of Start Rescue
IF WE COULD WE WOULD LEAVE 0 STARS!
AS A NEW CUSTOMER WE ARE ABSOLUTELY DISGUSTED WITH THE CUSTOMER SERVICE PROVIDED FROM ADAM AND JANGO IN THE CUSTOMER SERVICES TEAM TODAY. CALL GOT CUT OFF BY ADAM WHEN QUESTIONED POLICY AND BOTH ADVISORS VERY DEFENSIVE AND OBSTRUCTIVE WHEN QUERIED BREAKDOWN SERVICES AND PRICING ON POLICY. KEPT BEING PUT ON HOLD FOR LONG PERIODS WHILE THEY CHECKED ANSWERS WITH A SUPERVISOR AND WHEN WE ASKED FOR MANAGER CALLBACK THEY COULD NOT GIVE TIMEFRAME WHEN CALL WOULD BE BUT AGAIN WHEN THIS WAS QUESTIONED THEY SAID CALLBACK WOULD BE WHEN I REQUESTED/SPECIFIED!? SO WAITING ON CALLACK FROM MANAGER SIMON TO DISCUSS MY COMPLAINT. WHILE WE ACCEPT OUR ERROR AS WE DID NOT ADD THE EXTRA VEHICLE AT THE TIME YOUR ACTUAL RESPONSE AND THE CUSTOMER SERVICE WE RECEIVED WAS EXTREMELY POOR, UNEMPATHETIC, UNHELPFUL AND VERY UNPROFESSIONAL.
WE SUGGEST YOU PUT ALL YOUR CUSTOMER SERVICE ADVISORS ON TRAINING COURSES TO IMPROVE THEIR CUSTOMER SERVICE SKILLS AS THIS IS CLEARLY LACKING AND AS ALL YOUR NEGATIVE REVIEWS MENTION THIS THEN THERE IS CLEARLY AN ISSUE IN THIS DEPARTMENT.
VERY VERY DISAPPOINTED WITH THIS COMPANY AS TODAYS FIRST CALL TO THEM HAS TAKEN NEARLY AN HOUR AND NO CONCLUSION YET.
ONLY CHOSE THEM AS SELLING OF THEIR SERVICES WAS OUTSTANDING, WHAT A LET DOWN BUT WILL SAY CALL ASSIST THEIR BREAKDOWN PROVIDER ARE AMAZING, VERY HELPFUL AND QUICK RESPONSE TIMES SHAME START RESCUE LET THEM DOWN
AS A RESULT OF THE APPAULING 1ST CONTACT MADE TODAY AND THE SERVICE RECEIVED WE HAVE CANCELLED OUR POLICY WITH THEM. SUCH A SHAME AS WAS WILLING TO GIVE THIS COMPETITOR A CHANCE
Reply from Start Rescue
Hi startrescue.co.uk customer, we're sorry to find your comments, we would like to assure you that your experience will be fully investigated, and one of our supervisors will be in touch with you later today to discuss your concerns. If however there is anything else we can help with in the meantime then please don't hesitate to contact us. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.
Review of Safety Goggles
Review of pozitive.energy
Requested a callback via the online chat and was called within 15 mins. The advisor Ajay from the Customer Care Team was very helpful and dealt with my billing query very professionally. The advisor is a credit to the company although the wait time and billing issues are horrendous and do let this company down alot as the phone line wait times were terrible regardless of the time I called
Reply from pozitive.energy
Good morning
Thank you for taking the time to leave your review. We are glad your issue was sorted, but will look into this situation to improve for future.
Thank you again, and we hope you have a great day
Pozitive Energy
Review of Bryt Energy
Darren has been extremely professional, helpful and reliable in the service he has provided to us as a new business customer and is a true credit to Bryt Energy.
I would highly recommend their product and services as very competitive prices but most importantly to us as a business outstanding customer service.
Reply from Bryt Energy
We're delighted to hear you had such a great experience with our team - we'll pass your comments along to Darren!
Please let us know if there is anything else we can do for you, our Customer Service Team is always happy to help.
Your Bryt Energy Team
