United Kingdom
Review of Octopus Money
Very quick and helpful customer service, with Octopus Money staff responding to an email I sent within half an hour. Their customer service agent Omar handled my query, and was very helpful and professional. Thank you!
Review of LittleList
It was very easy to purchase the gift I chose and the whole process went very smoothly. I also liked the different purchasing options available - e.g. the option to split the price of a gift between different people.
Reply from LittleList
Thank you so much for your lovely review, Emily!
We are thrilled to hear the process of purchasing a gift for one of our parents-to-be was made that much easier through our service and that the different purchasing options we offer for gifts provided more flexibility within this.
Kind Wishes,
Jess
Baby Brain
Review of London Theatre (.co.uk)
Excellent customer service from Nataly and the team when I recently requested to exchange my seats for a theatre performance. Nataly and her colleagues were so helpful, and resolved my query swiftly, which I am really grateful for. Thank you very much!
Reply from London Theatre (.co.uk)
Hi Emily,
Thanks so much for taking the time to review our service! We're so glad to hear that Nataly and the team were able to assist you with an exchange.
Thanks for using London Theatre and we hope to see you again soon!
The Customer Care Team
Review of Nonna Tonda
Really delicious restaurant-quality pasta, that is reasonably priced.
It’s all very conveniently packaged, with cooking instructions helpfully included.
I also love the little free samples of other products that come in my pasta orders (e.g. vegan chocolate mousse pots from the Coconut Collective, or little sachets of herbs).
I love how the order itself comes in a cardboard box and that there’s an option for this to be given back to the courier so it can be re-used.
The only thing I was wondering about is if the plastic packaging (for the sauce and the pasta) could be replaced by more sustainable and recyclable packaging?
Reply from Nonna Tonda
Hi Emily, thank you so much for your great feedback, as a small family business we really appreciate your support, it makes us so happy to hear you are enjoying Nonna Tonda! Our pasta bag is made from recycled plastic and is biodegradable, and our sauce bag can also be recycled. Thank you for doing so.
