Easylife are thieves, pure and simple. Avoid them. After making a purchase I was contacted…
After making a purchase I was contacted by the Rewards Club and offered membership of a cooking club and a puzzle club. They said cancel anytime so I said okay. I never received a thing. I saw that £19.99 had been taken from my debit card, so I called them to cancel the subscriptions. The customer service adviser tried fobbing me off by offering a free MOT. I don't own a car. I had to insist three or four times that I wanted all the memberships cancelled and she said she'd done it. Imagine my surprise when a few months later I was checking my statements and three different amounts, the highest being £70, was taken from my debit card. In total I had just over £100 stolen by Easylife. Yes, stolen, because they took those monies after I'd demanded the subscriptions be cancelled. I called two or three more times to demand they cancel these subscriptions and refund my money. Each time they said they had and would. Then a couple of months after each call, I'd get a call from their 'members club' offering me a subscription again. Apparently they don't make notes on your account so that the customer service reps know not to call you. Anyway I contacted my bank, but they were about as useful as a chocolate teapot. This was almost two years ago, and to this day all I got from these 'clubs' was a cheap and flimsy puzzle 'book, and the transactions on my banking app disappeared, so I have no idea whether or not my stolen money was refunded. And Easylife still have the nerve to send me their rubbish, overpriced catalogues every three months. I can't be bothered calling them to tell them to leave me alone so I just chuck them in the bin and delete the numerous emails.
Easylife are con merchants and thieves, pure and simple.
