S F

If I could give zero stars I would. I opened what I thought was a practice account and received a call from somebody (I think his name was Max) trying to persuade me to take a course with them, which included a call with a mentor once a week. I told him I wasn't interested and he persisted, saying "I thought you wanted to learn". I thanked him for his call and hung up. The following day he called me again, claiming we had been "cut off". I told him we hadn't, I had hung up because I am not interested. He asked me "why do you say that?" Again, I thanked him for his call and he started shouting "it's a conversation!" at which point I told him not to call me again.
Today, he again called me, this time from a number local to me, saying that our last conversation "wasn't the best". I agreed and reminded him that I had asked him to stop calling me, before I hung up. Within seconds, he called again, this time from a London number. When I answered, he just said "are you going to be civil now, I am trying to delete your account". I told him to delete it then and hung up. I then received calls from a Manchester number - him again and 3 times from a London number. This is now harassment and will be reported to the police.
Edit. I just saw Fortrade's reply. Yes, The email address for Trust pilot is different from the one I opened the practice account with. You didn't however, ask for an email address. You asked for a telephone number...the same number which your operative has been harassing me on. You have all of the information you need to confirm my account.
Incompetent, harassing charlatans who refuse to acknowledge their own wrongdoing.
I could always copy and paste this review with the other email address if you want me to...

I was a happy and satisfied customer, until recently. I received an email from TSC on 6/1/21 telling me all about my my forthcoming transfer to II. This came as a shock to me as it was the first I had heard about it! The email told me if I wanted to transfer to another platform I had until 31/12/20 to tell them...a week earlier! I set up a platform with another provider and initiated the transfer. TSC then emailed to say it was too late and I was going to II. I tried logging on to II, but they say they need me to enter a code they had previously sent to me. It must have been with the notification they didn't send me about the transfer, as I didn't receive that either. My transfer to my new provider has also been rejected and I cannot access my account until I call II. On a number I will be charged to call, have no idea how long I will be kept waiting or even if they will resolve my problem.
Fantastically horrible customer service.