Martin Vincenz

Switzerland

Reviews

Review of Tradeinn


Rated 1 out of 5 stars

Lieber nicht hier bestellen

Ich hatte ein paarmal bestellt. Ging auch gut, bis einmal die Ware vor dem Haus vom Lieferdienst abgestellt wurde. Die Ware wurde aus der Verpackung gestohlen. Ich habe sofort Meldung gemacht, aber man konnte keine Fotos auf der Homepage heraufladen, so dass ich ein Email gesendet hatte. Dann ging es hin und her und am Ende kam die Mitteilung, dass die ware zwar versichert sei, ich jedoch nicht innetr 72 Stunden die Fotos der gestohlenen Ware raufgeladen hätte.

December 13, 2024
Unprompted review

Reply from Tradeinn


Hallo Martin,

Es tut uns sehr leid für Ihre Kommentare, in diesem Fall müssen Sie uns Ihre Bestellnummer schicken, da wir uns nicht in Ihr Konto einloggen können und es auf die gleiche Art und Weise wie Sie betrachten können, so dass wir ohne eine Bestellnummer den Fall nicht überprüfen können.

Mit freundlichen Grüßen

Review of Deinfellfreund


Rated 2 out of 5 stars

The product is really okay, but...

The product is really okay. But since I ordered I always receive spams. I can unsubscribe, unsubscribe and unsubscribe, but then even come more and more. This really makes me crazy. So, if you do not like spams (who really does?) DO NOT ORDER!

January 10, 2023
Unprompted review

Review of Pivo


Rated 1 out of 5 stars

Should have been a Christmas present...

Ordered 5 weeks ago as christmas present. It was written that the product will be shipped within 5-7 business days. Now, Christmas has gone and after 5 weeks DHL tells that is not yet has been shipped.

I wish I had odered another product! If you have the choice, odrer another one. Might be more expensive, but at least you receive someting.

December 25, 2020
Unprompted review

Reply from Pivo

Hi Martin!

Thank you for your patience with the Pivo team. We understand that it can be frustrating waiting for an order to arrive especially when it's for a special occasion!

We always do our best to ship out the parcels within 1-2 business days but during high peak season it may take a little longer than usual as stated on our website.

We had a lot of orders coming in during the Christmas season and we're doing our best to make sure everyone has the right order while working really hard to ship things out as quickly as we can.
We hope that, despite the long wait, you're enjoying your Pivo. Do let us know if there's anything we can assist you with. Once again, the Pivo team would like to thank you for your patience and understanding!