AN

Anna

Sweden

Reviews

Review of ILSE JACOBSEN HORNBÆK


Rated 5 out of 5 stars

A fantastic response from customer service.

Have made some orders for Ilse Jacobsen as they have a fantastic sale. Chose to send back two items via bring. Did not receive a bring receipt. So I wrote to Ilse's customer service. After a friendly email conversation, they were able to confirm that the return was received and my money can now be seen on the card I paid with. Will definitely buy from them again soon

February 5, 2021
Unprompted review

Reply from ILSE JACOBSEN HORNBÆK

Dear Anna

Thank you for sharing your positive feedback and for rating our service five stars.

We are glad to hear that you had a good experience with our customer service and really appreciate your positive review.

We hope you have received your refund and everything is all right.

We wish you a lovely day

Best Regards,
Camilla

Customer Service Team

Review of Chilli


Rated 1 out of 5 stars

Har ännu inte fått min vara som jag…

Har ännu inte fått min vara som jag beställde den 7:e december. Är inte van att få varar på sång lång leveranstid.

December 15, 2020

Reply from Chilli

Hej Anna
Tack för ditt omdöme

Jag har kikat på din order och kan se att den önskade artikeln har en leveranstid mellan 3-8 vardagar samt att du har mottagit den igår den 15/12. Vi hoppas att du känner dig nöjd över din beställning och tveka inte att återkomma om du har några funderingar!

Ha en fin dag
Sanna
Chilli