GROUP SEB Incredibly poor fulfillment and customer service experience…
Unanswered email to customer service after 2 weeks. - Purchases not yet shipped after 27 day wait.
- Long Customer service wait time and told to call back in a week for an update.
- Called Customer service a 2nd time, and waited 34 minutes to speak with someone, and only after 40 minutes was told that the ship date was likely another 5 days out, or 33 days from date of purchase.
January 13, 2025
Unprompted review