MF

Melissa France

United Kingdom

Reviews

Review of Prudential Plc

Rated 1 out of 5 stars

Having not replied to their review…

Having not replied to their review letter as I wished to change my premium amount my financial advisor contacted PRU for information.It has taken two months to answer a simple question!
In this time I have received 4 letters saying I had not replied to their review letter!! I DO know that and don’t wish to keep receiving letters I find quite threatening.My health has suffered because of this company’s incompetence and I wish I had never had anything to do with them.Appalling customer care….in fact there isn’t any.

May 19, 2025
Unprompted review

Review of Wayfair UK

Rated 2 out of 5 stars

The goods were of poor quality and when…

The goods were of poor quality and when I tried to return a rug it would not let me after several attempts.
In the end I gave it to the charity shop.
Won’t be shopping with you again in a hurry.

June 4, 2024

Reply from Wayfair UK

Hi Melissa,

We are sorry to hear about your experience with the quality of the goods and the difficulty in returning the rug. Your satisfaction is important to us, and we want to make things right. Please accept our apologies for any inconvenience this has caused.

We encourage you to contact us via www.wayfair.co.uk/myaccount for further assistance. Our customer service team is here to help address any concerns you may have and assist with returns or any other issues.

Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.

Thanks
WayfairUK

Review of SimplyMeds Online

Review of Wolf & Badger

Rated 2 out of 5 stars

I returned two handbags and so far have…

I returned two handbags and so far have only been refunded for one!!

September 23, 2021

Reply from Wolf & Badger

Hi Melissa,

Thank you for taking the time to leave your feedback.

We are so sorry to hear of the delay with your refund for part of your order, and the understandable disappointment this has caused you.

All refunds are issued as soon as the designers confirm the receipt of the orders. We work closely with all the brands to ensure a smooth and efficient return and refund process.

We appreciate your feedback and will do our best to avoid such a situation happening in the future.

I will be reaching out shortly to resolve this for you.

Best Wishes,
Alexandra

Review of Flying Flowers

Rated 4 out of 5 stars

Lovely flowers

I have always received beautiful flowers from
Flying flowers and on the one occasion I got the wrong delivery they were quick to rectify things.

February 1, 2021