Since Heritage was bought out or taken…
Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to receive. Orders were lost , shipped out as partial shipments which were never received. Now just trying to get a credit invoice emailed to me took hours and would not have happened if I had not called back in a second time . Extremely poor service !
Reply from Heritage Parts is now Parts Town
Good morning Gary,
Thank you for taking the time to let us know. I'm so sorry to hear that you've had a negative experience with Heritage. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can make this right.
Christy Stuller
Web Content Specialist