Andrew

Thanks for passing on your feedback about applying for a credit card Andrew. We’d like to look into this for you. To make sure we verify you on our secure system, so your identity and security aren’t compromised, I’d like to invite you to give our Customer Relations Team a call on 03450 511378. You can contact them Monday to Friday 08:00 – 20:00, or Saturday 09:00 – 16:30 and we’ll be able to properly register and resolve your complaint,
If you’d rather not call and you have access to our App or Online Banking, you can contact our Customer Relations team Monday to Friday, 8am- 6pm, Saturday 08:00 – 16:30 digitally. To do this, please log onto our App and choose the Help (?) option, then select ‘Send us a message’, or in Online Banking, choose ‘Contact us’ then type, ‘I’d like to raise a complaint’ and we’ll be able to chat online with you to help. Thanks. - Georgie

Hi Andrew,

Thank you for taking the time to leave us with a review. I am happy to hear that Martina and the team have been able to support you in with your portal walkthrough.

If we can help you with anything further during your membership, please don't hesitate to contact our team via email on clientsuccess@intouchnetworks.com. They are always on hand to offer any further support. We look forward to continue to work with you.

Many thanks,

In Touch