ROY STEWART

United Kingdom

Reviews

Review of Haier UK


Rated 1 out of 5 stars

i opted for installation ,(it was a…

i opted for installation ,(it was a free option ) never happened . why would i not choose this option . i did . you said i never . you never had my full address on the delivery notice , you never had my correct phone number just incase there was a delivery problem . i told you all about this but you fobbed me off .im praying that i have no problems with this washing machine because i will probably have problems getting it resolved . DO BETTER

July 14, 2025
Unprompted review

Reply from Haier UK

Good afternoon Roy,
We are very sorry to hear your experience has not been satisfactory and we would like the opportunity to look into this for you. If you would be kind enough to send us your name and address details to social.media@hoovercandy.com we will look into this matter further and be in touch.
Kind regards,
Maria
Haier team

Review of IONOS | ionos.co.uk


Rated 5 out of 5 stars

efficient very friendly and easy to…

efficient very friendly and easy to understand the process of cancellation .the staff member was very clear about everything and very pleasant to talk to .thank you

June 27, 2025

Reply from IONOS | ionos.co.uk

Hi Roy,

We're thrilled to hear that you had a positive experience with our team during the cancellation process! We're glad that our staff member was efficient, friendly, and easy to understand, making the process as smooth as possible for you. We strive to provide a high level of customer service, even in situations where customers are cancelling their services, and it's great to know that we've been able to meet your expectations. We appreciate your kind words and are happy to have had the opportunity to serve you.

If you have any other questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help.

Thanks,
Charlotte, IONOS

Review of IceboxAuto Liverpool


Rated 5 out of 5 stars

ICEBOX AUTO ---this company is superb

this company is superb , customer service is second to none , no issues whatsoever , we had a small problem with a simcard reader on the tesla screen in wifes car , no problem , bring it in said rob , 30 minutes later job done , no charge . what can i say , if you go elsewhere you miss out on on quality customer service which is what everyone is craving . icebox auto in Bromborough , top company top service , thanks to rob and the auto spark that SORTED ME OUT . VAUXHALL CASCADA . thank you

May 20, 2025
Unprompted review

Reply from IceboxAuto Liverpool

HI Roy, thanks for your lovely feedback. Really appreciate it. Good to see you yesterday.

Please get in touch anytime you need us.

Thanks
Iceboxauto

Review of Autoclick Rent a Car


Rated 1 out of 5 stars

having been stung once before by…

having been stung once before by goldcar hire company in gran canaria , i will not hire from any of these thieves any more , as visitors to spain and other countries these companies do not paint a good picture nor do they give you any reason not to trust them , they invent damage on a car when you return it , they invent policies to weary travellers and they also invent policies to extract more money than you were quoted and this is why i will not rent a car again from any of these companies that rip off tourists , THE WORST COMPANY EVER IS GOLDCAR , LETS ALL BOYCOTT THE RIP OFF COMPANIES AND BANKRUPT THEM , DO NOT SPEND YOUR HARD EARNED MONEY BY GIVING THESE CROOKS AN EASY RIDE AND EXTRA MONEY . THEY DISPLAY CHEAP RATES TO LURE YOU IN . .READ THE REVIEWS ONLINE BEFORE BOOKING . READ ALL SMALL PRINT REGARDING CREDIT CARD ,LICENSE , BOARDING PASS ETC ETC . THEY WANT TO ROB YOU . I ONLY GAVE 1 STAR BECAUSE OF NO OPYION FOR NO STARS SO BE WARNED .

May 8, 2025
Unprompted review

Review of Mistertransfer


Rated 1 out of 5 stars

do not use MRTRANSFER (mister transfer…

do not use MRTRANSFER (mister transfer ) in Tenerife , this company failed to pick me up at the airport on my arrival ,i spent 40 minutes walking around the airport looking for my driver , i wasn't even on the noticeboard , i was sent To 2 different locations to find him , he wasn't there obviously , they don't care so be warned .and also never acknowledged my request to cancel my return trip to the airport . they basically ignored me on WhatsApp . BE VERY AWARE OF THIS COMPANY , I HAVE ALL THE DETAILS LOGGED BUT THEY REFUSED A REFUND OF THE RETURN JOURNEY .

***************************************************
you have been warned. we were promised a late checkout because the villa we were staying at was not booked up when we were due to leave but that changed so we had to check out at 10am but our flight was not until 18.15 , so i tried to contact them via email and WhatsApp , the email address kept bouncing back so i used WhatsApp and sent my request to modify or cancel the booking , they basically blanked me when i mentioned CANCEL . we had a 10 month old baby in our group , the treatment from this company has been disgraceful to the point that I'm writing this review to warn others . i have sent them copies of my attempts to contact them ,(i have the call logs )i have sent them a copy of the receipt from the new taxi i had to pay for to get to the airport . they do not care so be warned if you want to maximise your holiday time then DO NOT BOOK MISTER TRANSFER OR MRTRANSFER (same company ) shambolic treatment . i will be happy for anyone to see the evidence to prove everything ive just said ,i told ther company that i have no option but to review if they do not refund my return journey to the airport .this is how much they don't care so hopefully it wont happen to you if you book else where.to this point they have refused a refund .
To be honest i didn't want to even leave a 1 star rating as they don't deserve that !!
edit ,I HAVE NOW RECEIVED A REFUND FOR THE RETURN JOURNEY TO THE AIRPORT THAT I HAD TO USE TO GET TO THE AIRPORT .I STILL WILL NOT RECCOMMEND DUE TO THE LENGTH OF TIME TAKEN TO AGREE THAT MY REFUND WAS VALID AND THEY WERE NEVER EVEN WAITING FOR ME WHEN I ARRIVED AT THE AIRPORT .SHAMBLES

October 30, 2024
Unprompted review

Reply from Mistertransfer

Hi there, thank you for leaving a review, we appreciate your feedback and we are sorry to hear of the issue you have experienced with your transfer.

We would like to look into this a little further, if you could send us an email to support@mistertransfer.com for further information so that we have your booking reference and contact info? Thank you very much.

Review of Parcelcompare


Rated 4 out of 5 stars

Excellent service

Very good ,from dropping off at the pickup point to messages saying parcel collected and delivered. Seamless operation and great price too

October 16, 2024

Reply from Parcelcompare

Dear Roy,

Thank you for taking time to leave us a review. We're glad that you're satisfied with our service. At ParcelCompare, we're always looking to make things better, so we'd love if you could leave some suggestions on our user feedback survey below.

https://parcelcompare.com/feedback
Kind regards,
Jane
The ParcelCompare Team

Review of JustPark

Review of QR.io

Review of Aviva


Rated 5 out of 5 stars

price is very competitive and features…

price is very competitive and features are well worth considering .im happy

June 3, 2024

Reply from Aviva

Hi Roy,

Thank you for taking the time to leave us a review, NAME 🤝 It's great to hear you have chosen us as your motor insurer 🚗 🤩

~ Aviva Social Team

Review of Parcel2Go

Review of World of Books


Rated 5 out of 5 stars

so good

so good , very cheap item sent quickly via recorded delivery . great price great service . what more do you want . ???

May 8, 2023

Review of DirectShopfittings Limited


Rated 5 out of 5 stars

Rapid delivery ,easy interface website…

Rapid delivery ,easy interface website and great prices .

November 13, 2020

Reply from DirectShopfittings Limited

Good morning Roy,

Thank you for choosing DirectShopfittings and for taking the time to provide your kind feedback.
As a small team of people that genuinely want to please our customers, we really do appreciate it when our efforts are recognised.
If we can be of any further assistance, please do let us know.

Best Regards
Lee Noble
DirectShopfittings

Review of Toolstation