Total scam
Total scam, avoid at all costs. automatically opted in to a subscription that literally no one would ever knowingly sign up to.
Wrote to customer service who refused to refund - Will be reviewing legal options.
Reply from Brainety
Hi Faris,
Thank you for taking the time to share your feedback with us.
We're sorry to hear that you had a negative experience with our product and services. We hope that you will allow us to help you with this.
Please be informed that we will initially require certain information that we sent you via Trustpilot for us to conduct an investigation on your complaint.
In this respect, kindly provide the accurate information requested below:
- Email address used to place your order
- Order ID number that you can see at the top of your Brainety purchase invoice
- Full Name used to place the order
If you haven't gotten it, please update your review or use the contact form at https://brainety.com/contact to let us know.
Thank you so much for working with us, and we can't wait to hear back from you.
Brainety Support Team
