Janna Keel

I hate the upsale stuff. If you can give me a better price, give it to me upfront. It is insulting to be offered a sale price and then tell me you can sell me three more bottles for $10 less. I might buy 6 bottles to begin with if I got the better price to begin with. It just makes me mad when it’s done this way.

I was disappointed that only the deep seat sectional armless pieces are available for the ‘No Risk Trial’. I am short so the deep seat did not work. So basically all it did was show me the assembly process.

Also the directions for the return did not work. It shows to stack the cushions to vacuum them. They would not fit the box that way since they came vacuumed side by side.

I hate getting surveys like this. What can I say about the process so far? I can place an order that appears to be a fairly easy process. But that means nothing if it takes a month to get the product.

Asking people to complete a survey on the ordering process is stupid.

I placed an order and have heard nothing except this survey. Normally I would ignore this but you asked for it.

It seems like my order fell into a black hole.