Bekah

United Kingdom

Reviews

Review of Virgin Atlantic Holidays


Rated 5 out of 5 stars

Kara is a GEM!

I was probably the most annoying customer, but I spoke with Kara from Virgin Holidays today via the online chat and then phone call. I cannot thank her enough for putting up with me and helping me understand many things but also helping me book / upgrade my holiday. She was patient, communicated well and was lovely on the phone. Cannot thank her enough and if I have any other queries or need some help, i'll be sure to get in contact and see if I can speak with her again. So efficient, thank you

August 17, 2025
Unprompted review

Reply from Virgin Atlantic Holidays

Hi Bekah

Thank you for your kind words regarding Kara.

We pride ourselves on delivering the best customer service in the industry, and it’s always a pleasure to hear when we’ve delivered.

I hope you have an amazing holiday!

Many thanks

Hayley
Customer Care - Virgin Atlantic Holidays

Review of Virgin Atlantic Holidays


Rated 5 out of 5 stars

Advisor worked her magic!

My friend and I are travelling to Orlando in January - we were booked off site, however I wanted to move us onto Disney Property. I saw that a hotel had become available, which wasn't before, so I immediately got in contact with Virgin, as we booked through them. I spoke with a woman called Michelle this morning, and I cannot thank her enough, for making everything so easy and understood when something went wrong. She took her time and really helped me through and spoke to through my options etc with me! Cannot thank her enough, and I cannot wait for our holiday in January

November 17, 2024
Unprompted review

Review of gettransfer.com


Rated 5 out of 5 stars

Never had a problem with get transfer

Never had a problem with get transfer, I used them for the first time in Paris last year and booked multiple trips whilst there. Since, I've booked more trips using this company, I've had to cancel a few and was given credit, which for me wasn't a problem as I'd continue using them. A very fair company with pricing and the drivers have always been great with communication. Just booked a further two taxis using this company for January. Would really recommend!

September 2, 2020
Unprompted review

Reply from gettransfer.com

Thank you for your feedback, we appreciate it!