HE

Heather

United Kingdom

Reviews

Review of Springbridge Direct


Rated 5 out of 5 stars

Excellent service and product

Prompt, and great about dropping the bag exactly where we asked. Topsoil fantastic quality

September 1, 2025

Reply from Springbridge Direct

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Review of Roamwild

Review of Springbridge Direct


Rated 5 out of 5 stars

Great company

Great company - excellent customer service, products as expected and fast delivery

March 10, 2025

Reply from Springbridge Direct

thank you!

Review of Denby Pottery


Rated 2 out of 5 stars

Was sent wrong order

Was sent wrong order. Called customer service who told me to email with a picture to prove wrong order sent! Then asked to give courier the original package when they dropped off correct order. Then had email saying courier said I hadn’t done that when I had

October 18, 2022

Reply from Denby Pottery

Thank you for your review. Sorry to hear that, I can see the last communication was sent on the 18th October and looks to be resolved now. If this isn't the case please do respond.

Review of The Nursery Store


Rated 5 out of 5 stars

Great product

Great product, fast delivery and good communication

August 20, 2022

Reply from The Nursery Store

Hey Heather,

Thank you for reviewing us!

We love the fact your happy with our service.

Thanks,
Jody @Online4baby.com

Review of UK Timber Limited


Rated 2 out of 5 stars

Cladding not cut to length specified

Cladding not cut to length specified, despite paying extra for this. When I queried, I was told I would only be refunded half the amount that I had paid for this service because the cladding length was longer than I had specified rather than shorter. In the end I was given refund for full extra amount that I had paid, but it took an argument.

May 11, 2022

Reply from UK Timber Limited

Good Afternoon Heather,

I'm sorry to hear you have had an issue with your order. It should not have happened and if the cladding was not cut to length as requested, the full amount should have been refunded no questions asked. We will be investigating the issue further and I can only apologise for the inconvenience this has caused you.

Kind Regards,
UK Timber

Review of New Entrance


Rated 5 out of 5 stars

Excellent service

Daniel was very professional and kept us informed throughout the process. The door looks great - we would definitely use Daniel again.

August 28, 2020
Unprompted review