GC

Guy Chalkley

United Kingdom

Reviews

Review of Digitale-Vignette-Schweiz.de

Review of Kallevig

Review of Win Or Lose

Review of Superdry


Rated 1 out of 5 stars

goods been paid for but never arrived and no response to 3 e mails from superdry

I returned 2 polo shirts requesting a bigger size but the shirts have never arrived despite having paid for them - the order was made 3 months ago. I have written 3 e mails to superdry asking for information/for shirts to be delivered but absolutely no response

August 22, 2020
Unprompted review

Reply from Superdry

Hi Guy,

We apologise for the issues you have experienced with your recent order.

We strive to offer an outstanding service to all our customers and we are disappointed to hear that on the occasion, you feel this was not done.

We have had a look into this for you and can confirm that we have not received any emails from the email address listed on your online account. Please email care@superdry.com with details of your return, including the return tracking number, and we will happily look into this further.

We appreciate your feedback and would like to thank you for taking the time to review us.

Kind Regards,

Superdry Care.