Unstable support, they hang up on you, and they make you wait for no reason
Purchased my second sim with three
Transferred the account holder of my first sim from my mum to myself
This a week of phone calls to three, around 5 hours a day, not possible online.
Their systems went down for two weeks. So I was paying for both sim cards.
I now, in order to move my number, need to move sim1 to PAYG, this takes 30 days. THIRTY DAYS. yup. I can start a new contract in 1 day, but change, no thats THIRTY.
That means two months of paying for both sims, and I am not even MOVING AWAY FROM THREE.
I even confirmed with him that a PAC code transfer to another carrier takes 1 day, but 3 to 3 takes 30 days. Yeah makes sense (get lost), Im a technician, how nice of a round number 30 days is.
August 18, 2020
Unprompted review