Just hope your watch doesnt need a repair
I bought my watch about 12 months ago now, approx 2 months ago, the second hand fell away, causing the whole watch to stop.
When I reached out to Invicta, I found that their only repair centre in all of Europe is in the Netherlands. I had to send my watch that had literally fell apart on under a year to the Netherlands at my own expense. The reasons for this became very clear when the provided paperwork wasnt adequate for Dutch customs, and resulted in my watch being detained for 3 weeks before finally being marked to be returned to me. Invicta to all intents and purpose told me it wasnt their problem, and refused to help me contact Dutch customs whilst my watch was detained. As soon as it was marked to be returned I was offered to have my watch sent back to Invicta at their expense this time, and a FedEx courier was booked in. Invicta knew I hadn't received my watch back yet. Chances are I'll never see my watch again, and Invictas entire attitude seems to be that they have my money, so they don't actually care
