Compensation for redirected flight
The airline have still not responded to my complaint even though they state all complaints are dealt with in 15 days, 31 days have passed, 7 emails sent 3 phone calls made & still no response
Probably the worst customer service I’ve ever experienced
December 7, 2024
Unprompted review
Reply from airBaltic
Hello, John, sorry to hear about such unpleasant situation, our apologies. Please contact the agent directly with assistance or updates if such are needed. We kindly remind that all incoming replies are reviewed in order they are received and may take longer time during the busy or holiday period (which just ended), thank you.
