Not full happiness
Everything was fine with the order but I’m a bit disappointed because I order a clothes from Spain and the way my package arrived to me was not the right one ! I expect ORTTU order in a box and I receive it in plastic messenger bag! The article was fine in the original ORTTU duster bag .,but one again the package was not delivered in a solid box ! Anyway I’m happy with my choice and the quality of the product! Thx .
Reply from ORTTU
Thanks so much for your feedback! We’re happy to hear you’re pleased with your order and the quality of your ORTTU piece.
We’re sorry the packaging didn’t meet your expectations. While we use mailer bags to ensure efficient and secure delivery, we understand how important presentation is—especially for international orders. Your feedback is noted and appreciated.
Thanks again for your support, and we hope to deliver an even better experience next time!
