Michael Roberts

I have sold euros by post to this company now several times - always fantastic! Get an email when currency is received (within 1 hour of it being delivered by Royal Mail), and get another email within a couple of hours saying money sent. One time I accidentally sent an extra 20 euros, and they were honest enough to tell me, and increase the payout. Always very impressed at the efficiency of this company!

Absolutely fantastic!! I've used WISE a few times over the last couple of weeks to transfer money from an EU country, to the UK - and historically over the years to transfer money too. Their fees are amazingly low when compared to competitor companies, and they always seem to pay out super fast. I can really recommend anyone wholeheartedly to use wise for their money transfers. I've only ever had 100% reliability!

Very good service, only cost an extra £1 to have them come and fit tyres, even within a 4 hour timeslot. Great service! 👏

I'm taking the time and trouble to write this review, as I have had such a fantastic overall experience in the last three years of being with this bank, that I feel the need to share my experience with others. So first of all, I love that this company came along to "disrupt" the banking market. There are too few huge banks, that have too much power - and it is a company like this that will only help to improve the overall banking sector as a whole. The customer service is fantastic - always there, 24/7 on the online chat, if you need help. They all have fantastic English, and a professional manner. All the smaller details such as a quality envelope when you receive your new card.. and easy to use App (easy navigation, menus, beautiful design). And finally there was a small issue where Starling bank made a small error within the workings of the overdraft experience for some customers. I was one of them. They rectified the situation with not only an apology, but they also sent a text to my phone informing me that they would be sending a gift through the post. A few days later I was awoken by the postman with a huge hamper, with all sorts of crisps, chocolates, cheeses, lemonade, biscuits... amazing - when was the last time your bank did that??! I mean seriously, the details and customer service of this company is just incredible. It's how I imagine the customer service that my grandparents talked about from the old days would have been. It's literally the best I have ever been treated by a company for which I am a customer of. A huge thank you to the company for your customer service, for your thoughtful touches, for the hamper, and for being a true British success story - and I wish you every success. I will be referring you to others in future, and will certainly be a customer of yours for as long as possible. Keep up the good work!!!