Elliot and his team have been amazing throughout my whole HTB Valuation process. Always responsive when HTB requested changes to the report and resolving all questions asked of them. Great service from the team. Thank you all
Really awful customer service when trying to get them to refund my delivery fee which by law they have to refund and still not resolved. Will not be buying anything from Coast again!
August 20, 2020
Unprompted review
Reply from Coastfashion
Hello there, I apologize you feel your issue has not been resolved with our advisers today as we should always strive for excellence. Our Terms and Conditions have a policy on refunds from delivery fees that is agreed to before the order is placed. To read on what was agreed on you can see this here https://www.coastfashion.com/page/terms-and-conditions.html Your more than welcome to send us message on social media if you feel this issue has not been resolved as it is our job to do so for you - Kind Regards, Abigail