Vlad

I've been using Codefling for almost a year now, have spent here hundreds of dollars. This is my first go to place for quality Rust plugins.

Administration was very polite and professional, at least in my experience. Shocked to see bad comments about Moderator (Mals), we communicated on different occasions and he was helpful beyond initial review related questions.

Yes, if you leave bad review for a plugin you will need to clarify what went wrong and make sure you were using it correctly (As the configuration can get quite complex sometimes). In my case I had plugin conflict with other plugins so it wasn't working correctly so I've adjusted my initial review.
It was still possible to leave bad review, for example if developer is unresponsive to support requests.

Overall plugin support is done by developers itself not by Codefling staff so I don't understand rage posts here about broken plugins. Always reach developers first to resolve any issues you have with specific product.

I also always check public Support section of a plugin before purchasing to see if there are some ongoing issues with it and how fast developer handles previous requests. If it looks shady I just don't buy it, so having this option was very helpful in making a decision.

So overall, as a buyer, I'm currently happy with Codefling and will continue to be their customer.

This is a ripoff from open-source AzureCast azuracast.com. They also don't provide with any customer support whatsoever, waited for some response for 3 weeks now.
I would recommend to avoid it and search other alternatives if you can't host it yourself.
Unfortunately I didn't check reviews before subscribing.

I will join other reviewers regarding poor renewal process. Even if you haven't used app for a year, still you will be charged for the next period without an option to refund within 14days after the payment. This was a very poor customer experience, I hope that "revenue" is worth the hassle.

UPDATE:
After seeing this review I got contacted by their employee and was offered to get a full refund if I update the review. So I got the funds back eventually, which was a pleasant surprise. Shame that you need to have a bad review posted before anyone starts really talking to you.
For anyone else who is having similar issues I would recommend to post a review first as contacting support seems useless.