No notification
My dad was just taken to the hospital via ambulance. No notification from Mobile Help. I learned about it from his neighbor. When I looked at his camera in the house, I could hear his Mobile Help device “talking”. I am assuming he pressed the button. The app no longer works. When I log in it says it is out of service, an updated one is coming….when???
Reply from MobileHelp
We received your review, and we are sorry to hear about your father's recent emergency. We wish him a speedy recovery, and if you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve any issues with the equipment and provide you with any replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
