Simon Gee

Connection was stable with swift but ever since fiber got connect been having problems with xplore, since they acquired swift a few years ago.
Now I have interruptions couple times every quarter and they don't even take responsibility, if its under 24 hours no refund or nothing.
They even send a tech over once to fix problems and all i got was a price increase.
Honestly would not mind going back to swift if it was possible, don't need fiber only consistence with decent speed

Have been using this service for about a year now. I want to switch to another service provider and it wont let me cancel my service. Here it says the is a cancel button under My account but there is not!
(Cant use link here but first google search asking Equifax cancel account)
When you call in there is a call robot saying that their very busy and then after asking what you want just hangs up. I bet you they don't even have anyone working there. Also the robot mentioned something about data breach and settlement which is not alarming at all
Would not recommend
Guess I have change my credit card

Don't trust their bullsh*t advertisement. Terms and conditions says they are not liable for anything. If anything happen they don't care and you probably wont get through their bullsh*t voice message robot, at the end of the day they will claim we tried to reach you but when you pick up a call from them its another robot putting you on hold. Wish them all the best

Bad overall, i could go into more details but i would not be opposed if they got dragged through the mud on a legal case

Online banking mobile app is top notch but they recently blocked my etransfer transaction. When i asked the recipient they said that they are receiving deposits through etransfer so its an issue with the bank. When called back the bank they said its etransfer that blocked them not the bank. They didn't release my funds even tho I said its ok. Not nice

1. they charge high fees. For 3000$ CAD they charge me 60 CAD on a single transaction when on other centralized exchanges you pay 7-10 CAD/3000$ market order EDIT: For some reason exchanges charge more in express or mobile mode. If you go to the pro mode it is a fraction of it so always use pro mode. This is the same for kraken
2. They ask intimate question like how much money do you have saved and where is this transaction going like its their business. They say its because of regulation but not that specific like how much saving you have etc.
3. Recently blocking outgoing BTC transaction, even tho I answered all their questions. This is a major red flag EDIT: they released my funds.

Doesn't show position size % on his track record but displays all his scalps along site with his bigger account size losers as the same thing, making the whole thing looking more profitable the it is. Would not recommend this service

He plays connect the dots on the charts and just keeps averaging into his biases. Compounding losers and not stopping out, flexible stop losses and moving his stop to maintain his 90% win rate.
Mainly making the service looking better then it is because he does not show his position size on his trades just the % gain or loss. So he could have 3 10% winners but only on 2% of his account while 1 10% loser of 10% of your account would rinse all the gains. Would be a honest service if he showed his sizing on his track record.

Pros:
-Nice interface on Questrade Edge
-Improved customer service from before: When i started using them they didn't even record the conversations and gave me a run around without actually solving any problem. Now they at least claim that they record the conversation for customer service

Cons:
-They billed me over 4 grand for data fees that I didn't want then they said its my responsibility. They were unable to categorize me correctly. So if you do use them make sure to check your fees on a monthly basis. Since they don't disclose it when your clicking it and you need to check the backend
-They didn't exectute my market order recently, it says accepted but it does not go through until a couple mins later.
I called in and as expected they were completely useless in providing proper answer. They tried to argue that its because there are no bid and ask when the price was moving fast but daily volume is 4 Million.
-Connectivity issues even though my internet is working fine. Sometimes it just shuts down and wont let you log back in for a couple mins.
-No timestamps for the downloaded CSV
-They charge 400% more for options trading, that's after you already pay monthly, don't use this broker for options.
- They recently added trading view integration which is completely dogsh*t. They wont let you move orders there with mouse, every time you have to cancel them and put them back in with the order window

November 12th 2024: broker is not working stop loss not respected and are not executing, bracket order stuck on pending and no way to cancel it. Cant get out of position.
Bye bye

I have been using this exchange for several years. For one they have a 50 USD withdrawal charge which is high.
Now they want me to do a special KYC in the name of security to get my funds back even tho there is no reason for it. Never seen anything like this they are skimming money from the average Joe and Jane.

Ordered something got billed but the order was canceled. Called in and the lady barely spoke English. Another order from before arrived ripped open. Incompetent management team, I think.

Loan shark like interest. worse than a credit card. but its open contract witch means that you can pay it off anytime.

Personal Experience:
So I was contacted through text and ask if i was still looking for a loan. I told them then rates i was looking for. They continued with excellent and we went through the whole process. When i ask for details they could not give me a proper answer. In the end, they assumed that my credit score was poor and that i went bankrupted (which i never did & my score is good as well)

So if you have low financial literacy and want to be ripped off then you're the perfect victim for these guys.
Your better off getting a credit card since they have lower rates and longer grace period.