avoid, there are way better options
so... I bought their canadian report after checking a car on carfax and carfax reporting it with frontal damage and left wing damage.
I was hoping that I would get pictures from their report as carfax was missing them, but, to my surprise, autodna reported the car as accident free. When customer support confronted (3 times) with the issue (I even gave them the carfax link for their eyes to see) they said they can't refund me in this case.
I mean... you can come to me to check your vehicle history if you want. I'll do it for 10EUR and I'll tell you that it has no damage. If you bring me proof that it had any damage, from the competition, I'll just say that the channels that I verify vehicle history on did not report it, and not refund you anything, because... why would I.
I am now afraid and will have to check my other car that I bought 1 year ago - I bought it relying on autodna that it was accident free (carfax didn't have us/canada report, since it was from Germany). Guess I'll just have to check with CarVertical, since you guys just proved to me that you are low level.
p.s. yes, you guys got me so mad that I created an account on trustpilot just to review you. And also google and wherever else I can find.