Victoria Mills

So disappointed. Ordered a cheese and wine hamper for my family in Canada. I really shopped around before I ordered. I thought I was getting a really good deal. My sister in law has lived in Canada for many years and I have always been really impressed with the Canadian customer service. My order was placed on the 19th December with a guaranteed delivery of the 23rd December. Sadly it did not arrive on time. I messaged Bloomex and they assured me it would be sent on the 24th December. No apology though. Again it was not delivered. When I contacted Bloomex they told me "the florists are very busy over this period". Not really my problem. I know how busy everyone is over this period. I was offered a $15 voucher off my next purchase - which was not what I wanted as I will never use them again. I asked for a larger hamper instead. It was not a larger hamper and I was very disappointed with what they did received CA$76 for a bottle of wine 4 packets of biscuits, a camembert and a box of pretzels. What a complete rip off. AVOID.

I joined a Prince 2 foundation and practitioner course for the last day - as I already have my foundation qualification. Led by Nadeem who made the course content interesting and it actually started to make sense! Just wish I could have had another day with him really - but fab. Thank you!!

There was a little confusion over the course I had purchased and the training I was entitled to. Thanks to the lovely Madeline Roberts-Hunt my problem was solved with humour, efficiency and politeness. This was despite me bombarding her with emails, questions and spelling her name wrong! Madeline is an asset to your organisation. Now really looking forward to my Prince 2 Practitioner on-line course.