customer

The system made is very easy. The attendant was very helpful.

While the quality of the product is very good. The custom design aspects were not. I set up the design I wanted and received something other than I designed. The custom skin came cut too close and into the design so that it did not correctly fit on the board. I had to adjust the graphic which left some white edge in some areas and some bare wood in others as the graphic was cut by the factory into the design. I sent photos of the problems to the company only to have them want to me call. It was very clear that the design for the bags did not match the designed I forwarded in font and layout and it was also clear from the photos that the skin was not correctly cut for application. It is my feeling as a craftsman that if I wasn't using these for myself and was selling them to one of my clients that I could not have used the products as they arrived. The delay would have been a loss in sales and customer good will. I would suggest that the custom design have more area so that when cut for shipment the design could be installed and then cut to size on the board itself leaving a much better design presentation.