FM

F McCarthy

Ireland

Reviews

Review of ILSE JACOBSEN HORNBÆK


Rated 5 out of 5 stars

Great quality products and even better customer service

Great quality products and even better customer service. I had a problem with a zip on a jacket I had purchased. The customer service team dealt with my issue in a very prompt and professional manner a matter of days. I am a very happy customer and would definitely recommend ilse jacobsen as a super company to deal with.

February 24, 2025
Unprompted review

Reply from ILSE JACOBSEN HORNBÆK

Dear F McCarthy,

We cannot thank you enough for the 5 stars and kind words. They are greatly appreciated!

We always take great pride in providing the best customer service for our clients and are always happy to receive feedback.

All the best.

Best regards,

Stine
Customer Care
Ilse Jacobsen Hornbæk

Review of Wetsuit Outlet


Rated 5 out of 5 stars

Excellent customer service!

I've bought a few things from this company and have been happy with the products and very promp delivery. I recently bought a wetsuit which I found to be faulty when I opened the packaging. I sent an email to the customer service team and within only 2 working days had been sorted out with replacement suit. The customer service was excellent and the person I dealt with could not have been more accommodating. I would have no hesitation in recommending this company to anyone and they will definitively be my first choice when purchasing my next wetsuit or any other accessories.

April 16, 2021
Unprompted review