Robbin Shibi
United Kingdom
Reviews
Review of Daniel Footwear
Review of Mobile Unlocked
STILL IGNORING ME!!
STILL IGNORING ME!!! COMPLETELY RUDE AND UNTRUSTWORTHY
Reply from Mobile Unlocked
We greatly appreciate your feedback and we value all of our customer’s service experiences.
To help assist your concerns directly please could you contact our support email here - support@mobileunlocked.com
If you could please provide your order reference number located on your order notification email from our company, your imei number and a brief description of your concern. We look forward to validating your order with our support team and will endeavour to address the matter to your satisfaction
Yours faithfully
Customer Support Team
Review of Mobile Unlocked
left them a negative review on 27 June…
left them a negative review on 27 June and they replied that i should contact them directly. and i did so and the have completely ignored me!!! so sweet
Reply from Mobile Unlocked
We greatly appreciate your feedback and we value all of our customer’s service experiences.
To help assist your concerns directly please could you contact our support email here - support@mobileunlocked.com
If you could please provide your order reference number located on your order notification email from our company, your imei number and a brief description of your concern. We look forward to validating your order with our support team and will endeavour to address the matter to your satisfaction
Yours faithfully
Customer Support Team
Review of Mobile Unlocked
admitted that the code they provided…
admitted that the code they provided was wrong but only offering 50% refund because they still incured costs!!! ridiculous and unfair
Reply from Mobile Unlocked
We greatly appreciate your feedback and we value all of our customer’s service experiences.
To help assist your concerns directly please could you contact our support email here - support@mobileunlocked.com
If you could please provide your order reference number located on your order notification email from our company, your imei number and a brief description of your concern. We look forward to validating your order with our support team and will endeavour to address the matter to your satisfaction
Yours faithfully
Customer Support Team
Review of 118 118 MONEY
not bad other than the fact that it…
not bad other than the fact that it refused to recognise the first bank account that i entered so had to do a second one
Review of Admiral Insurance
webchat never available
Review of Watches2U
quick efficient delivery and product…
quick efficient delivery and product perfect
Review of Sky
Company completely dysfunctional
web completely dysfunctional. impossible for me to access my details. how such a large company can have a customer service as reta rded as theirs is beyond me.
Review of Parcel2Go
Clueless staff and deceiving emails
emailed me that i'll get 18% off selected services and i purchased one and didn't get the offer. was chatting for approx an hour and denied that my purchase was eligible by repunctuating the t&cs in an illegible manner and leaving the offer completely useless to any one.
Reply from Parcel2Go
Hello Robbin
Thank you for your email. I am sorry to hear the discount code was not applied to your order. Sadly, this was due to the fact your parcel was not eligible for the discount. We would like to discuss this with you further, and I have contacted you now to confirm some more information.
Thank you,
Faye
Parcel2Go Customer Services
Review of 613tube
Brilliant everything i could possibly…
Brilliant everything i could possibly want
Review of American Express
Review of Ipsos iSay
its alright
its alright. too much repetition - same questions every time and very often i don't qualify for the survey so i've just ended up wasting my time
Reply from Ipsos iSay
Hi Shaya,
Thank you for taking the tie to write the review!
We will pass your feedback along to the relevant department for future improvements.
For any other questions, please don’t hesitate to contact us at questions@i-say.com.
All the best,
i-Say Support Team
Review of American Express
so far so good
Review of Trustpilot
take too long to review if went against…
take too long to review if went against rules
Reply from Trustpilot
Hi,
Thanks for your review. I am sorry to hear you have not heard back from our Content Integrity team. They may take some days to get back to you, as they are an extremely busy department and their investigations can take some time. Trustpilot receives over 2 million new reviews a month, meaning that if even a small percentage of these reviews are reported that is a lot of work for our team. In light of this, our CEO has committed to expanding the team by the end of this year. Please see here for more: https://press.trustpilot.com/news/2020/6/22/trustpilot-announces-seven-new-initiatives-as-founder-and-ceo-vows-to-fight-for-trust-in-online-reviews
They work on getting through cases as quickly as possible so I apologise for any delay and the team will be in touch ASAP.
If you would like to contact them directly please do so here https://support.trustpilot.com/hc/en-us/requests/new
Thanks,
Hayley
Review of Morrisons Supermarkets
good shop whether online or in store
Review of Parcel2Go
emailed me about an offer to receive…
emailed me about an offer to receive £10 free prepay per account that i link up to 2 times. i did so - one account on 21st and one on 23rd july and still not received it. have contacted them 6 times, all to no avail. once on live chat lied that they'd get back to me and never did. three times lied that i'd receive it within 5 days and never did. and once just completely ignored me for half hour saying nothing so i left the chat.
won't offer a penny of compensation for taking me on a roller coaster that puts theme parks to shame and frankly i've given up with this joke of a company
UPDATE: after leaving a rating here they finally gave me the £20 prepay and £5 extra for the bother. still plenty of room for improvement...
Reply from Parcel2Go
Hello Shaya
Thank you for your review. I am sorry to hear that the credit has still not been applied to your account. I would like the chance to review this, in further detail, and get the credit applied for you. I have contacted you now for some more information.
Thank you,
Faye
Parcel2Go Customer Services
Review of Argos
Review of Ipsos iSay
Liers
i was promised a £15 amazon voucher for completing a survey which i did and didn't receive the voucher. i told them about it and all they said was that i received 150 points for doing the survey. so they don't even care - appalling!!!
Reply from Ipsos iSay
Hello Shaya,
Thank you for your feedback!
Amazon and Starbucks gift certificates are available for as little as 500 i-Say points.
For any other questions, please don’t hesitate to contact us at questions@i-say.com.
All the best,
i-Say Support Team
Review of Parcel2Go
embarrased to live in Manchester
sent them 3 emails this week and all i got in responce is a confirmation email that they have received my email the first time, and the 2nd and 3rd i didn't get any responce at all -
the predicted responce: Good morning Shaya,
Thank you for your review. I'm extremely sorry to hear about the problems you experienced with the service; I assure you that this isn't at all typical of the normal level of service.
Please accept my apologies once again,
Ria
Parcel2Go Customer Services
AND WON'T ACTUALLY DO ANYTHING TO HELP!!!
Reply from Parcel2Go
Good morning Shaya,
Thank you for your review and please accept my sincerest apologies for the issue caused.
I will email you to the email address we hold on file to discuss this further.
Thanks,
Ria
Parcel2Go Customer Services
Review of Parcel2Go
no concern for customers
Reply from Parcel2Go
Good morning Shaya,
Thank you for your review. I'm extremely sorry to hear about the problems you experienced with the service; I assure you that this isn't at all typical of the normal level of service.
I am afraid the courier was not able to locate your parcel declaring as missing.
Please accept my apologies once again,
Ria
Parcel2Go Customer Services