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Giovanni Cannella

United Kingdom

Reviews

Review of Big Motoring World

Rated 1 out of 5 stars

Car is already booked into their repair…

Car is already booked into their repair garage as the charging port doesn't lock or open properly so they obviously didnt check that as they were supposed to!! And the light on the dash has already come up with a high voltage warning message and I cannot get it seen to till 3 weeks time!!! Absolute shambles again because this is the 2nd car from the same company and it's happened on both cars where I've had to report problems on the day of driving the car away from the forecourt

September 25, 2025

Reply from Big Motoring World

Hi Giovanni,

Thank you for bringing this matter to our attention and expressing your dissatisfaction with the service you've received from Big Motoring World. We apologise for any inconvenience or frustration caused by the issues you've encountered with your car.

All of our vehicles are subjected to an inspection prior to their placement on the forecourt, however, they are all sold in a used condition and on occasion, faults can develop, often these are unforeseen and sudden.

I apologise for the disappointment regarding the appointment date. We always provide the earliest available date at our service centre.

Kindest Regards,
Big Motoring World

Review of Mobilephonetradein.co.uk

Rated 5 out of 5 stars

Easy and quick transaction

Easy and quick transaction! Literally sent the phone one day and money was in the bank the following day with no questions asked! Will definitely use again if I ever need to sell my phone 5 STARS 🌟 🌟🌟🌟🌟

September 3, 2025
Unprompted review

Review of Carwow UK

Rated 1 out of 5 stars

2 times the car went up for sale and 2…

2 times the car went up for sale and 2 times the buyer decided not to go ahead with the sale after purchasing the car on the auction. Absolute waste of my time so sold straight away the same day elsewhere

July 27, 2024

Reply from Carwow UK

Hi Giovanni,

Thank you for sharing your experience, and I’m sorry to hear about the challenges you faced during the selling process. We completely understand how frustrating it must have been to go through the auction process twice, only to have the buyers pull out at the last moment.

After reviewing the situation, the buyers identified discrepancies in the HPI report, specifically regarding the date when the current keeper became the registered owner of the vehicle, as well as a National Mileage Register (NMR) discrepancy. Unfortunately, these issues led the buyers to decide not to proceed with the purchase.

While these situations are rare, we understand how disruptive they can be, and we’re sorry for the inconvenience caused. We’re glad to hear that you were able to sell your car elsewhere, but we regret that your experience with us didn’t meet your expectations. Your feedback is valuable, and we will use it to refine our processes to prevent similar issues in the future.

Thanks in advance for understanding.

Best regards,
André at Carwow

Review of Big Motoring World

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Review of Footasylum

Rated 2 out of 5 stars

Paid for next day delivery and was…

Paid for next day delivery and was still waiting for parcel and explanation to why 48hrs later I've not received it and where it was

August 19, 2020
Unprompted review

Reply from Footasylum

Hey Giovanni,

Thanks for sharing your feedback.

We’re so sorry your experience didn’t match your expectations.

This is on us, It was an uncommon instance and we’ll do better.

Please feel free to reach out to us at https://www.footasylum.com/page/contact/ with any further comments, concerns, or suggestions you wish to share.

Amie

Customer Experience | Footasylum

Review of ArenaFlowers.com (UK)