United Kingdom
Review of Motor Fuel Group
Just went to fill up with Shell V power unleaded. Surprisingly, it's 139.9 pence per litre, while normal unleaded is 116. Why are MFG taking advantage of its customers? Oil prices have resulted in lower petrol prices, but not for V power from this service station.
Review of Together Energy
My previous supplier OneSelect went bust and my gas supply was migrated to Together Energy in December 2018. I moved to Scottish Power in March 2019, but my direct debits were still being collected. I didn't make any progress with Customer Services, so I emailed a complaint to Together Energy.
I failed to get a response within 8 weeks, so I took my case to the Energy Ombudsman. My initial 'final bill' from Together Energy included charges for electricity, which was not supplied by them.
To cut a long story short, my case was resolved by the Energy Ombudsman and included a payment for the poor service.
If customers are not making any progress with Customer Services, I would suggest getting the Ombudsman involved in resolving your problem.
