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United Kingdom

Reviews

Review of Tallow Ash


Rated 5 out of 5 stars

Fantastic products & wonderful customer service

Fantastic company - I had issues with delivery (outside of Tallow + Ash’s control) and they have been so helpful.
Customer service have been fantastic, they have gone above and beyond to rectify the delivery issues and ensured I got my samples.

The products are lush, the scents are so unique and really long lasting on clothing! For someone who has super sensitive skin and has never been able to use fabric conditioner or fragrance based non bio as they immediately set my skin off, these products are a game changer for me!!

Really pleased with my purchase and will be buying again - thanks for creating a product which is safe even on extremely sensitive skin!

October 13, 2025
Unprompted review

Review of CreditLadder


Rated 5 out of 5 stars

Brilliant rent tracking service

Brilliant company - CreditLadder always manage to track my rent, unlike other rent tracking agencies who seem to have issues with the most basic product features.

Using CreditLadder has helped to boost my credit score & the change of tenancy process is incredibly easy (I’ve moved 3 times in 2 months so this is a big plus for me)

Thanks CreditLadder!

August 25, 2025
Unprompted review

Reply from CreditLadder

Hi

Thank you for the amazing feedback! We’re so pleased to hear CreditLadder has been able to support you consistently, especially through multiple moves in such a short time. It’s great to know the process has been smooth and that your credit score is benefiting too.

Charmaine Thomas
Customer Service Manager

Review of InPost UK


Rated 1 out of 5 stars

No parcel in locker

No parcel in locker, told to contact vinted and not really any explanation as to why this has happened

July 30, 2025

Reply from InPost UK

Sorry to hear about the missing parcel. Please contact the marketplace for assistance, as they can investigate the issue with us.

Review of Baked by Steph


Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! ✨❤️

I was a bit of a pain and had to change my delivery time / text on the cookies, but the team are so understanding and helpful nothing was too much trouble.

The attention to detail and quality of the gift is incredible and my friend is made up - thank you so much! Will certainly be shopping again!

May 19, 2025
Unprompted review

Review of We Move Anything


Rated 5 out of 5 stars

Huge thanks to Tom & Liam

Huge thanks to Tom & Liam. Both went above and beyond to get me in my new home asap and took great care with my belongings.

Great service, whenever I move again I will be coming back to We Move Anything.

Would HIGHLY recommend!

September 29, 2022
Unprompted review

Review of Songmics


Rated 1 out of 5 stars

Shocking service …

Impressed with the two items I ordered through amazon.

The matching final item was no longer in stock so I ordered via their website directly.

2 weeks have passed and the shipping is not updated and the code provided to track does not work. When I contacted the delivery company they confirm they have never received the item and told me to go back to Songmics.

When you email they reply at 3am which makes it difficult to get a response unless you want to wait 2 days for one at 3am.

Not impressed.

January 15, 2021
Unprompted review

Review of VITL


Rated 5 out of 5 stars

Brilliant!

Brilliant customer service, can't thank the team enough for pausing my account whilst royal mail had delays.

Only been taking the supplements a few days, incredibly impressed with the results already! Will certainly be continuing with the monthly subscription!

December 29, 2020
Unprompted review

Review of VPZ


Rated 5 out of 5 stars

Outstanding customer service

My device broke at the worst possible time. The team are operating with less than usual numbers and I can't thank them enough.

Truly the best customer service I have ever experienced. My email was dealt with extremely quick and my device issue was resolved in a way better than I could have imagined. The in store team are also brilliant.

Thank you so much for your lovely service, I'd like to mention Ryan Gray who was the person dealing with my issue.

April 30, 2020
Unprompted review