Exemplary customer service!
I become increasingly frustrated at the lack of understanding of how the energy between people that is exchanged face to face MATTERS. So I decided to take matters (and mattresses) into my own hands! I visited Mattressnextday in Whitstable in order to experience face to face contact with the staff, try out the beds and choose a mattress. From the start of my experience I was a happy bunny. I dealt with Kevin, who was nothing short of professional, friendly and patient in my hunt for the perfect mattress. From that point on, everything happened to schedule without a single problem. And it is the same with their Customer Service on the phone. One day I hope to live in a world where companies put customer service above and beyond their profits. Then my joy - which I seek not just for myself, but for the greatest number of people - will be complete. Thank you Mattressnextday, for taking 'the road less travelled'.